We gladly accept returns on unused Standard products in original packaging within 30 days of purchase. Please contact us for approval, before shipping your item. If we do not have a record of you returning your item, the package will be refused and sent back to you at your expense. Also if it is lost, we will not be able to assist you.
Unless we have made an mistake with your order, the customer is responsible for return shipping fees.
Restocking Fee may apply to all return order(s).
The refund will be issued as soon as we receive the item(s). We recommend getting a tracking number just in case there is an issue with shipping.
Custom order(s) cannot be return or exchange.
No returns are accepted on clearance/closeout sales.
Expedited/Express shipping or Processing fees are not refunded for any returns or exchanges.
Items that are purchased in Multiple Package deal must be returned together. If a return of a separated item, we will issue only the difference that makes up the Single Package deal. Example: 1x Panel $18; 2x Panel $30, if you purchase the 2x Panel $30 and returned one, refund will only be $12.
We encourage our customers to measure their project twice and be as accurate as possible before placing an order.
Feel free to contact us if you have any questions about custom sizes or how to measure. Email us at email@example.com